[Resolved]  Vasanth & Co — panasonic washing machine sales invoice - 1120-[protected]

Address:

H-40, S-3, 2nd Floor, Sea Shore Apts, Thiruvallur Nagar, Thiruvanmiyur, Chennai, Tamil Nadu, 600041

Hi sir,

I would like to register a complaint with you for the washing machine that I had purchased with you 4 days back. I have purchased the washing machine Panasonic TL W/M NA-F65A7CRB on Saturday 18th May at 2 pm. I was been promised that the machine will be delivered on Monday 20th May and on worst case delay it will be delivered on 21st May.

Today it's 8 pm on 21st May and there is not Evan a phone call from your company regarding delivery. When called your helpline number 42444446 the executive answering the phone was very rude. The first question he asked was have you called this helpline number before. When I said no, he responded saying if you did not call then how can you expect delivery.

Am I supposed to call your agency every 1 hour and ask for an update? Don't you guys have the basic customer service to ensure you keep up your commitment?

I still have not received answer to when my washing machine will be delivered. Your customer care executive asked me to call tomorrow and check for status.

This is my first purchase with vasanth and co and your service is absolutely pathetic.

If you bother have trusted customer base then reach me at [protected] and provide an update on when you can deliver the washing machine.

The invoice number is listed in the subject of the email.