[Resolved] Vasanth & Co — refrigerator of bosch make
Sjsjsrinivasan on Dec 30, 2018
Sir / madam,
I have purchased and got delivered one no of refrigeratore of bosch make (Model no: kdn30vv30i) from vasanth & co., west tambaram on[protected]
(Ref: sale invoice no: [protected] dt.[protected].
I was told that the personnel from bosch will come for demo on[protected], by the staff concerned from vasanth & co., of west tambaram.
But there was no response at all.
Upon enquiry, the staff of vasanth & co., told that the demo has been organized today. But there was no response at all from them.
I tried to contact mr. Masak jio through his cell no: [protected], but no response at all from him. He does not pick up the calls at all.
I tried to contact your customer care personnel thro' phone nos:[protected] / 42444440 / [protected] to register this complaint, but to my surprise, nobody picked the calls. It is quite disappointing.
Please let me know your immediate action in getting the demo done for the refrigerator, i had bought from vasanth & co.,
Please treat this as very urgent.
S. J. Srinivasan
Complaint marked as Resolved Feb 3, 2019
[Dec 30, 2018] Vasanth & Co customer support has been notified about the posted complaint.
Verified SupportVasanth & Co Customer Care's response, Dec 31, 2018
Dear Sir, We are very sorry for the inconvenience caused. Checked and found installation call was already registered for you with concern Brand. Let us check the same with brand and let you know shortly.
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