[Resolved] Vasanth & Co — till now not received

dillirajdousik

from Chennai, Tamil Nadu

Address:

602025

Dear vasanth co and whirlpool heads,
This month 07th july sunday night 7pm i booked whrilpool fridge in vasanth & co showroom thiruvallur district then received product same day night 9pm delivery boy advice me don't use this machine tommorow morning on i asked reason he told me gas overloaded new prodcut that reason only i accept the reason the on the machine monday morning 9.15am fisrt 10min working normal condtion then noice started look like mix grinder sound the i informed to show room person venkat - [protected] informed me sent the service perosn i switch off the machine tuesday 1pm service person naresh - [protected] check the machine faulty we replace the machine with in 2 or 3 days i also accepted. Then i called thursday they telling it will take one week time i very iritated becaue i have 2 kids one 5 months baby you kinow purpose fridge please with out fridge how to maintian milk and regular products then i sent the social media some on called me he promised within sunday or monday itself replacement done. Then i agreed yesterday whirlpool service care person rakshetha - [protected] and thirumurugan also informed today tuesday morning 12pm i received the fridge but i followup again no body responce properly please resolve my issue or please refund my momey i go to next product
Thanks and regards
Dilliraj. M
[protected]
[protected]
I booked product name - mathivanan

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Aug 20, 2019

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Jul 17, 2019

Updated by dillirajdousik Dear Vasanth co and Whirlpool heads,
I discuss with Vasath & CO Head off saidapet call center toll free person sindhu, Mono chithra they are also not giviung proper response mano chithra attiude.. finally i really upset please need resolution or My money i ned today fridge in my home or money i go to other shop i brought new fridge..
Thanks and Regards
Dilliraj.M
[protected]
[protected]
I booked product name - Mathivanan

Jul 17, 2019

Updated by dillirajdousik please update status no response

Verified Support

Jul 19, 2019

Vasanth & Co Customer Care's response Dear Sir, Kindly forward your concern along with your purchase bill no to Vasanth and Co official mail ID "[protected]@vasanthandco.co"