[Resolved] Vasanth & Co — willing to change high price product (any price, any company that should be satisfied product) | |||
Dear sir I have purchased usha air cooler (Atomaria personal cp 93) model for rs.3800/- at kumbakonam branch vasanth & co on 04.04.2018. I have no idea about the function of air cooler. So i didn’t ask any specific company and model. Marketing executive person describe to purchase above model product without demo. I hope the executive words and i have purchased above product. But now i have not satisfied above product and i asked to change the high capacity product at the same branch, but they have not accept my request. I am willing to purchase high amount air cooler any amount any company that should be full satisfied. So i kindly request you to support to change the product as early as possible. I hope vasanth & co always customer friendly dealer. Thanking you Was this information helpful? | |||
May 24, 2018 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Apr 17, 2018 vigneshvar's response my no: [protected]
Verified Support Apr 23, 2018 Vasanth & Co Customer Care's response Dear Sir, While we acknowledge receipt of your complaint, we would like to assure you that the brand "USHA" is the most renowned and time tested brand in fans and air coolers. Please rest assured that you have not made a bad purchase. If you had only evaluated the performances of in different capacity air coolers may be you would have selected the air cooler of higher capacity which perhaps you did not do at the time of purchase. We regret our inability to take back the goods once sold. | |||
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+91 44 4244 4440
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Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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When i try o call them, they dont pick or either pick and cut the call.
tried calling branch and as well as customer care number.
Worst service. I had a strong beleif on Vasanth & Co.
Now it is all shattered by their response. I will spread my word as far as possible.