[Resolved]  Vasanth & Co — worst delivery about tnagar show room

Website:

www.VASANTHANDCO.CO

I purchased chimney on 2/10/17 at chennai trade centre.. I ordered for conico 800 60bf ss but i received lower model chimney which cost 2k lower than i ordered.. When i received the wrong one immediately i called vasanth& co customer service and explained about this and they accepted to replace the chimney.. And am pinging them daily they are just telling we will replace the chimney soon until now they never replaced my product and now the date is 23/10/17 and i don't know what the hell they are doing without giving good service for their costumers..
Nearly 20 days has gone but they fail to give proper explanation and they are fooling us by telling we will replace tomorrow... The days are going day by day but no one has came to return my product..
And the billing is from tnagar branch vasanth&co and the manager name is mani ([protected]) i called this number 1000 times in these 20 days until now they didn't give proper response and they area simply cheating us...
The brand name of vasanth & co is poorly spoiled by these types of staffs in their good organisation.. One's upon a time i too had a good impression on vasanth&co but now it is terribly spoiled by these show room staffs... If these message reaches to customer service representative please make them to return my product and though it is not my fault its their responsibility to give me the correct product but they fail to give and now am suffering for that... Worst services i had ever scene before.