[Resolved]  Vasanth & Co — wrong indoor unit installation(wrong model)

Address:Chennai, Tamil Nadu, 600034

I purchased an carrier split ac from vasanth and co, after a week usage I found that cooling from ac s v bad, finally I found that they have wrongly installed indoor unit, I raised complaint, service person came, n said they will replace the indoor alone, since both indoor n outdoor r different models and watts, my outdoor would of damaged, so I requested to change both, but both carrier and vasanth and co person refused and they treat very bad and with so much attitude, so either replace both units or refund my money, my contact no: [protected]/[protected]
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May 22, 2018
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
Vasanth & Co Customer Care's response
Dear Sir, We are very sorry for the inconvenience caused. Have forwarded your concern to our respective showroom as well as to Carrier and found solution on the same. Soon your product will get replaced new one.
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    +91 44 4244 4440
    +91 44 4244 4444
    Vasanth & Co Address
    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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