Vatika Group — welcome letter not received

Address:

Gurgaon, Haryana, 122001

Dear vatika group,
I purchased vatika indipendence floor k, 18, 6.2 sector 83 transfer document is submit on[protected]. Still i am not recieve the welcome letter, my problem is i have to go japan for 6 month on 8th jan this monday, i have to shift my luggage in my flat, but envior team is not allow me. Seller also sent a mail to envior team for allow me to put my luggage in flat. I am suffering for these type of situation my luggage is loaded in truck for last three days. Please allow me only put my luggage in flat