[Resolved]  Vcare Hair Clinic — conned into purchasing expensive medicine

Address:600040
Website:www.vcaretrichology.com

I am here to launch a formal complaint against vcare clinic, annanagar branch for misguiding and deceiving me willingly for financial gains of their company.

The narration of the complete scam as it went down is here, we have secured an appointment with dr. Vignesh at veecare annanagar clinic on 29 aug 2017, through one of my relative mr. Sarath (Carbon copied in this email). Since i was not sure about the address of the clinic, i had to hire a cab and alighted at vcare clinic not knowing there are two clinics with similar names (Expect the fact their spellings vary). We approached reception and ask for dr. Vignesh about twice and the guy at front desk ask us to have our seat. After about 10 min or so, he then asked if got any sms from doctor about appointment to which we said no. We also said to him that we have just set up the appointment about few minutes ago. Then we were handed a form that required our details. We filled in the form still thinking we were about to meet dr. Vignesh. I was to give a sample of my hair to do some tests for which i paid a sum of money around inr 9000 and all of sudden we were directed to a room where we met a lady doctor (Have no idea of her name). The "doctor" had discussion with us about my hair problem and finally she recommended a medicine or rather a modules of medicine which in total cost was rs.92, 687/- including consultation fee. I had paid the same amount through my card.
We have been trying to talk to their management for past 8 months but still no proper response.
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Mar 3, 2022
Complaint marked as Resolved 
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2022
Vcare Hair Clinic Customer Care's response
Hi,

Please mail us at [protected]@vcaregroup.in. Our team will get back to you right away.

Regards,
Customer Support Team.
Complaint comments 

Comments

Hi,
My name wilson.D my self checked hair fall in vallichery chennai and apply for loan 56, 000/- but same week unfortunately my personal reson contact to Vcare and explain I don’t want load I will pay with that time but they are not helping me...am very bad about this

Plz help me
Hi PKn2311,

We would like to apologize for your negative experience at our clinic, We’d like to learn more about your specific situation and make things right. If you wouldn’t mind give us call to [protected] or mail us at [protected]@vcaregroup.in your earliest convenience, it would be appreciated. We look forward to speak with you and serve you better.

- VCare Support.

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