[Resolved]  Vcare Hair Clinic — Discontinue & Refund my money

I have went to vcare for stemcell therapy. They made me pay 53100 before the treatment. I was not staisfied with the service and wanted to discontinue after the first sitting. I asked them to deduct the cost for first sitting and refund the rest. But they are saying they wont and i need to atend all sitting. In there t&c they also have if customer is not satisfied they will refund the money. But i am asking to deduct the money for the first sitting and refund the rest. And they are not even doing that. They dont even have any customer care or anyone to reach. Vcare kukatpally- my id is KUK21020041.
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Feb 24, 2022
Complaint marked as Resolved 
Vcare Hair Clinic customer support has been notified about the posted complaint.
Feb 26, 2021
Updated by Govi krishna Kaza
They are saying they can't refund. I am really confused. First they wont wear masks and the treatment are not done by professionals. Vcare Kukatpally is saying to file a complaint against the management since they tried but the management is not responding. So is Vcare really this bad. I m thinking of going legally if they dont give any resolution.
Verified Support
Jan 24, 2022
Vcare Hair Clinic Customer Care's response
Hi Govi Krishna Kaza,

Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

Regards,
Customer Support Team.
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