[Resolved] Vcare Hair Clinic — Neglect to give offered sittings

[Resolved] Vcare Hair Clinic — Neglect to give offered sittings

R Roobha

Mam I am your customers in velachery Vcare branch for hair. First I took initial treatment in your branch and it was completed in 2020 jan. You gave an offer on Feb to customer that to providing 8 instead of 6 . So again I took advanced treatment. On mar 2020 my second sitting was completed. Due to corona we came to our home town near coimbatore. Until Feb of 2021 I don't visit any of your clinic but your staff called me to continue the treatment but am not. On that time only I came to know that my offer for 8 sitting was reduced as 6. Iam shocked. From January 2021onwards I called your person in Chennai velachery branch but one respond me properly. It is not possible to go to the same branch so to continue the treatment and to solve the issue I went to Coimbatore which is near to my town on Feb 2021. But there they said solve it in the Chennai branch itself. It is so disgusting to me to check your system while register my tretement details. You never give any proof document for the sittings and payments details. Even though we trust you. But now I'm the suffered person. I was so disappointed to your response. Was this information helpful? No (0) Yes (0)
Apr 19, 2021 Complaint marked as Resolved Thank you to Vcare velachery branch. They called me and after enquiry they provide the offered sittings Vcare Hair Clinic customer support has been notified about the posted complaint. Verified Support Mar 25, 2021 Vcare Hair Clinic Customer Care's response We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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