Vcare Hair Clinic — refund promised but not received

Address:

500050

Hi, vcare promised a refund of an advance payment made as we didn't go ahead with the services. We have a letter in writing that a refund will be done in 3 months (Even thought it took them less than 3 minutes for them to my swipe card and take the money at time of payment). The letter is on vcare letterhead and signed by concerned authority with seal. It's now been 9 months and no refund. When i finally called them today they said refund not possible without providing any reason. And they refuse to connect me to higher authorities. Vcare is the name of the company but they don't care one bit. Irresponsible behavior of people with no respect for people's money or time. I am now going to take legal action as i have more than enough evidence in the form of the letter. I will also ensure i spread the word about vcare through social media and other platforms. They should never string on and cheat another customer.