Vedantu — refund not being given

Sir,
I, anoushka tiwari, had enrolled for trail session of pro subscription pack of vedantu as a student of class 10. I tried to contact my counsellor and told at the verification call to refund my as:
1) my father is not agreeing to it.
2) counsellor told that english subject will be included but it is not so.
3) it has been two days now and no trial classes are shown
Please refund my money as soon as possible.