Veena World — High inconvenience caused due to long waiting hours

Address:Mumbai City, Maharashtra, 400086
Website:www.veenaworld.com

I had booked Pondicherry tour i-fly with Veena World. Even though I felt that taking I-fly was costly, yet it would be feasible to avoid delays.
We arrived at Chennai airport at 7:30 am taking a midnight flight that too with low cost flier like go air!! We 25 passengers had to wait 4 hours in a bus for 4 odd people who chose not to use I-fly. If anyways departure from airport was not going to be before 11 am, we should have been given a morning flight. Else there should be constraint on passengers to follow timelines of I-fly guests!! 4 hours waiting that too in a bus is CERTAINLY NOT ACCEPTABLE!! Also in the amount paid for ifly, I could have easily booked better airlines like jet airways and in a time slot where my night's sleep wouldn't have been affected!!

Veena World we don't know for what reason had chosen to favour 4 people against 25!! All passengers in the bus are irritated by such lame ways of making marginal profits. Be sure in a way you may get few new passengers but your regular customers will prefer other tour operators.

I doubt if I will again travel with Veena world!! A very illogical plan, naive way to handle guests and poor coordination.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Mumbai
    Maharashtra
    India
    File a Complaint