Veena World — High inconvenience caused due to long waiting hours | |||||
I had booked Pondicherry tour i-fly with Veena World. Even though I felt that taking I-fly was costly, yet it would be feasible to avoid delays. We arrived at Chennai airport at 7:30 am taking a midnight flight that too with low cost flier like go air!! We 25 passengers had to wait 4 hours in a bus for 4 odd people who chose not to use I-fly. If anyways departure from airport was not going to be before 11 am, we should have been given a morning flight. Else there should be constraint on passengers to follow timelines of I-fly guests!! 4 hours waiting that too in a bus is CERTAINLY NOT ACCEPTABLE!! Also in the amount paid for ifly, I could have easily booked better airlines like jet airways and in a time slot where my night's sleep wouldn't have been affected!! Veena World we don't know for what reason had chosen to favour 4 people against 25!! All passengers in the bus are irritated by such lame ways of making marginal profits. Be sure in a way you may get few new passengers but your regular customers will prefer other tour operators. I doubt if I will again travel with Veena world!! A very illogical plan, naive way to handle guests and poor coordination. Was this information helpful? | |||||
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