Venus Home Appliances — Http://www.venuswaterpurifier.com/pro.html

chandan.rai

from Delhi, Delhi

Address:	Faridabad, Haryana, 121003
Website:	www.venuswaterpurifier.com/contacts.html

I purchased the water purifier on 23/11/2015.
From last one month the water purifier giving water high in TDS. family members have fallen ill due to consumption o[censored]ntreated water given by faulty appliance.
Even after many repeated calls to customer care service numbers, no one has bothered to make a visit and change the filter/membrane.
They keep saying, they will come for service but no one turns up.
It's the pathetic support system ever.

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Comments

John Terry Benjamin

from Chennai, Tamil Nadu

I have given a water heater which is under warranty for service or replacement. They have taken more than two weeks and still say that the spare parts have not yet come.

Poor Customer Satisfaction!

Venus water heater failed in just 3 months.

Venuswaterheate's reply, Feb 15, 2018

Dear Customer,

Sorry for the inconvenience.Kindly Provide your complaint Number with your contact details and we will take necessary action to rectify your complaint immediately. Please send us a mail to [email protected]

Regards,
Venus Home Appliances- Team.
Toll No.08144666999

drjoshi_s1

from Korba, Chhattisgarh

Not working showing different weights of same person
Just received a day back how it is possible a new device not working properly
Either replace or return
Dr.satish joshi
[protected]

Venuswaterheate

from Chennai, Tamil Nadu

Dear Customer,

Sorry for the inconvenience.Kindly Provide your complaint Number with your contact details and we will take necessary action to rectify your complaint immediately.

Regards,
Venus Home Appliances- Team.
Toll No.[protected]