Venus Home Appliances — no proper service

Address:Darjeeling, West Bengal, 734001
Website:www.venushomeappliances.com/service-complaints.html

The element of the geyser has to be replaced and we are facing issues with it. No proper response from the team as the service team is stating that material is not there in the service center and it will take seven days to come from the company.
Kindly replace my geyser as its under warranty if the service cannot be given from the team..
Very bad service from the team. We are not happy at all.
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My gyser is not working and so needs to be checked and repaired. What is the gsurantee of its parts bering replaced? It was purchased in 2014 Oct.

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    Venus Home Appliances Phone
    +91 81 4466 6999 (Customer Care)
    +91 98 8406 4999 (WhatsApp)
    +91 44 4340 1515
    Venus Home Appliances Address
    No.4/993, Kamaraj Street, Rajiv Gandhi Salai, Kottivakkam, Chennai, Tamil Nadu, India - 600096
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