Venus Home Appliances — venus electronics fraudulent work by manager sakthivel

Address:Coimbatore, Tamil Nadu, 641012

Hello all,

Address of the venus electronics store
1, west power house road
Near north coimbatore flyover
Coimbatore-641012

Fradulent manager name: sakthivel and murugesan
Contact number of irresponsible manger sakthivel: [protected]

Purchase of bosch washing machine:

In the above mentioned store, we have purchased the bosch washing machine series-4, 6.5 kg capacity. When we went to the store they had demo the product and we are happy and paid the full amount.

We had requested them to deliver the product 2 days after because persons will not be there and not auspicious day.

They delivered the product on 27.09.2017 to us and the product was not a new product as there were many scratches in paint words were not there. The demo person came from the bosch and demonstrated the product and went without showing the real run.
When we try to the machine was not working and complaint registered bosch person again came to our home and checked, said that the pressure of water is not enough to run the machine.

My question is
1. Why this is was not checked on demo date?

When we informed about the damages to the product the demo person asked us to contact the venus electronics since they deliver the product.

We have visited the store and enquired fraudlent sakthivel the manager of that store and asked the details.
You should see the response by sakthivel below

1. Why didn't you take the product immediately?
2. If you delay taking then this will happen, we cant help?
3. We have asked for the contact of demo person. He replied that "we cannot give the details" and further added that the demo person left the job.
4. The product is damaged we said, he replied that "once sold from venus you have to deal only with bosch customer care" dont ask us. Is this the way you deal with customers dear venus??
5. We have raised a complain that washing machine is not running.. He replied that scratches and damage in product is due to over usage — how ironical it is.. When the washing machine is not running because of proper water pressure how come the damages happen due to over usage??

The total 1 hour interaction with him was waste of time and his response made us think that he purposely sold the second hand product to us for the original cost we paid to the sotore.

Such a pathetic venus electronics. I plead to everyone that if you want to save your hard earned money then dont visit venus electronis.

Boycott venus electronics

Dear venus electronics,

My intention is not to offend but my hard earned money has been ruined by sakthivel. This is totally out of frustration. If you want to keep up your reputation then please take action on fraud sakthivel manger of your group and replace the washing machine.

Note: please find the attached photos and decide from your bottom of heart

Is this a fresh product or a demo product???

If i get good response then i will definitely put a post praising your concern. If not then you deserve this curse
+7 photos
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    Venus Home Appliances Phone
    +91 81 4466 6999 (Customer Care)
    +91 98 8406 4999 (WhatsApp)
    +91 44 4340 1515
    Venus Home Appliances Address
    No.4/993, Kamaraj Street, Rajiv Gandhi Salai, Kottivakkam, Chennai, Tamil Nadu, India - 600096
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