Verma Travels — poor condition of bus

I was travelling from bhopal to pune. The duct of the AC was broken due to which a lot of pressure of AC was coming which made our seat too cold to sleep or even sit. On asking them to fix it, they inserted towel in it. Even that couldnt stop the air from coming. The bus even broke in the middle of journey and caused a delay of 5 hrs. Charging points or led were not working. Never choose verma traveller. They are other options way better than verma.