Vespa — poor customer service and delay in delivering the vehicle given for service

 
3 Reviews
Cochin, India
 Shefna on Jan 5, 2018
I have been waiting in the cochin vespa service centre for the past 3 hours and i haven’t received my vehicle yet. I called them yesterday and confirmed about my today’s appointment. Gave my vehicle 9 in the morning and the receipt which they gave says the delivery at 4. It’s 6:30 in the evening. I’m a girl and now i have to go to my home alone at this time. Yesterday they promised to give my vehicle today itself. Morning also they promised the same. Worst customer service ever received. This is the third time i am facing this same issue

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Comments

My two year old vespa got engine complant.. piston got stucked.. Really one of the waiste engine provided by piaggio..

Within 2years engine got repair they saying to change New one.. Regular service made to the vehicle though engine got repair.. It cost too much.. Do provide good service..

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    Vespa - poor customer service and delay in delivering the vehicle given for service

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    Company:Vespa
    Cochin
    India

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