Via.com / Flightraja Travels — Account debited flight not booked

Debit reference
Avenues1/[protected]/[protected]
Dated 01may2022 for Rs.4396.00.
On 1st May i tried to book ticket to bangalore from mumbai using VIA.COM booking agent and after filling details i was directed to bank site and my account was debited with
Rs.4396.00and no mail confirmation or
SMS received. Immediately i took up the issue with VIA.COM with no success till date
Kindly help.
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