Via.com / Flightraja Travels — Refund of my cancelled tickets

jyoti pashte

from Bengaluru, Karnataka

Sep 3, 2021

Address:

Bangalore

My self Jyoti Ashade I booked tickets for 25 sept i cancelled that buts still i did not received refund for same. Whenever i call Viacom they say they did not receive refund form Airline and it will take 30-60 days. Now they saying refund you will get in 22-25 working days and we have emailed you. But no such email has come from them and the customer care is really pathetic they do no the information at all . Kindly help me to get my refund ASAP.

below are details of my Booking and cancellation.
Booking reference id : FMNAA3I9NDHUC
Cancellation reference id : CRN0A20BRKT

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Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Sep 13, 2021

Updated by jyoti pashte My self Jyoti Ashade I booked tickets for 25 sept i cancelled that buts still i did not received refund for same. Whenever i call Viacom they say they did not receive refund form Airline and it will take 30-60 days. Now they saying refund you will get in 22-25 working days and we have emailed you. But no such email has come from them and the customer care is really pathetic they do no the information at all . Kindly help me to get my refund ASAP.

below are details of my Booking and cancellation.
Booking reference id : FMNAA3I9NDHUC
Cancellation reference id : CRN0A20BRKT