[Resolved] Via.com — airline ticket price increased scam | |||||
I booked flight tickets from via.com, three flight tickets from hyderabad to delhi on the 14th of november, after bookijg the flight tickets by 10 minutes, i got a call from a number, that claims to work within via.com premises +[protected], i lifted the phone call and started talking, he said he works for via.com and that the ticket price had increased, it's either i pay more or the booking be aborted, i asked what will happen if the tickets were cancelled, he said that i will get my refund within 24hours, i called my bank om the 15th morning after reading the reviews on the website and that this is the usual for them, and asked for transaction reversal, they said it can't be guranteed but they will do what they can on the issue and reflect to me as soon as they can, it's been more than 24hours now, and i still got no refund and the amount is not reflected in my bank account, i called via again and after 30 minutes of wait, i got an agent saying that the refund was initiated and there's a transaction number and provided me with a transaction id [protected], the amount deducted was 7968rs, the booking reference is fmnla388w7sym, Ebix inc is their parent company. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 24, 2021 Via.com / Flightraja Travels Customer Care's response Booking aborted Payment Details: 1. 14/11 22:54 - XXXX-XXXX-XXXX-4269 - Refund - Amount: 7968 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 14/11 20:27 - XXXX-XXXX-XXXX-4269 - Charge - Amount: 7968 - Transaction id: [protected] - Transaction Successful(CAPTURED) | |||||
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24th january i booked round trip in spicejet for 8thand 9th chennai to shirdi. PNR SFUT6K. But 3february i cancelled tickets. 7th i asked spicejet airlines, they saiid refunded your flight Raja via. Com agent. So dear agency, please refund my money and make peacefulness in my family
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