[Resolved]  Via.com / Flightraja Travels — Bus booking cancelled last minute

Address:Mumbai City, Maharashtra, 400604
Website:via.com

Hi,

I have booked tarkarli tikets from via.com for 23rd feb. prn no. is fmn23bcloq4. ticket was booked one week advanced and i have received all confirmatiions too.

Today bus operator (gangeshwar travels) called up and informed that you dont have confirmed tickets and you need to check with portal wherein you booked this tickets.

Trying to contact via.com from last 3 hrs they are not responding. on chat also they reverted back on first msg but after i stated my concern there is no response.

I have booked hotel and water sports package based on this booking confirmation and now bus operator is saying no due to disputes with via.com. i will suffer loss of around 15000/-rs.in such case & site authority is not responding at all.

Either they shall provide me alternate bus or arrange for compensation for all bookings done.

Regards.. sunita jadhav
Ph no. [protected]
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Mar 30, 2017
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
Via.com / Flightraja Travels Customer Care's response
Dear Sunita,

We deeply regret for the inconvenience. We have already forwarded your issue to the concerned team. They will get back to you at the earliest possible.

Thanks,
Via Team
Verified Support
Mar 30, 2021
Via.com / Flightraja Travels Customer Care's response
Dear Sunita,

We deeply regret for the inconvenience. We have already forwarded your issue to the concerned team. They will get back to you at the earliest possible.

Thanks,
Via Team
Complaint comments 

Comments

CAncel both tickets booked under D8Z7MZ, ( FMN23U64VSY) and confirm in our emails.

To write a compalint ai am compelled to us your link: https://www.consumercomplaints.in/new_complaint/

Sreeraman.[protected]@gmail.com
Hemambujam.[protected]@gmail.com

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    +91 80 4043 3000 [Corp Office]
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    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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