[Resolved] Via.com / Flightraja Travels — cancellation not refunded | |||
I have booked a ticket on feb 28 from chennai to delhi and have cancelled it on march 5 i paid 10000for a round trip and when i called spicejet they informed me abt the cancellation charges of 6000 and balance will be refunded and i should ask the travel agency but when i contacted them they are saying it can't be refunded they have taken the full amount i kindly request you to help me with it sir my pnr is q7yv5v Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 24, 2021 Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of paymentKindly check with the concerned bank. 1. 10/03 09:16 - XXXX-XXXX-XXXX-7868 - Refund - Amount: 300 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 10/03 09:16 - XXXX-XXXX-XXXX-7868 - Refund - Amount: 888 - Transaction id: [protected] - Transaction Successful(CAPTURED) 3. 10/03 09:15 - XXXX-XXXX-XXXX-7868 - Refund - Amount: 2263 - Transaction id: [protected] - Transaction Successful(CAPTURED) 4. 28/02 21:24 - XXXX-XXXX-XXXX-7868 - Charge - Amount: 10261 - Transaction id: [protected] - Transaction Successful(CAPTURED) | |||
 3 Comments | |||
Comments
We booked tickets from HYD to Varanasi and Varanasi to Hyd against reference no. TBVZVJ / 22.08.2019 on amount of Rs.29085/- . I cancelled tickets due to passenger was on sick and got confirmation charge for cancel fee as Rs.17820. still i have not received balance of Rs11265/- . It was more than six months and return balance amount immediately.
Reply
Tickets are refundable but at the time of cancellation refundable amount is only Rs 498 against to let amount of Rs6946. Via.com cheated us
Ticket copy attached showing amount is refundable.
I will raised the complain to higher authorities too
Kindly revert, why the same happened
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Ticket copy attached showing amount is refundable.
I will raised the complain to higher authorities too
Kindly revert, why the same happened
rahul deo singh's reply, Mar 16, 2020
Via.com is cheated to the clients
I have booked my flight but it shows failed transaction and amount is debited from my account and i also don't get any pnr number and ticket.
please initiate the refund policy asap.
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please initiate the refund policy asap.
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