[Resolved]  Via.com — Fraudulent double booking of air tickets

Address:Bangalore, Karnataka
Website:Via.com

Via.com fraudulently double booked my air ticket from New Delhi to Toronto and charged me for the two tickets. The incremental amount billed was Rs. 1, 75, 000. Ms. Chaitra M and Rohin (travel representatives from via.com) gave me repeated assurances that this amount would be refunded. However, that never happened.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Apr 22, 2016
Via.com / Flightraja Travels Customer Care's response
Dear Khanna,

Sorry for the experience, can you please share the FMN number with us, so that we can look in to the matter and resolve it.


Thanks
Team Via
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Via.com / Flightraja Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    488
    Pending
    19
    Resolved
    305
    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
    View all Via.com / Flightraja Travels contact information