[Resolved] Via.com — I m complaining about refund | |||
I cancelled my flights of spicejet pnr j6b3hy from bagdogra to pune from via.com and it was refundable but they didn't refund my money i tried to contact them more than 1000 times but they're not taking my calls... I messaged them also but still no response... They're not taking any initiative to tried to contact me... We are facing so much of problem by this app... Was this information helpful? | |||
Apr 20, 2020 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 20, 2020 Via.com / Flightraja Travels Customer Care's response we have already been replied to the customer, kindly find the details below.Dear Guest, With regards to your email, we would like to inform you that the ticket has been cancelled and the amount is been refunded Kindly find the details below. Payment Details: 1. 19/03 09:23 - XXXX-XXXX-XXXX-1406 - Refund - Amount: 736.0 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 19/03 09:22 - XXXX-XXXX-XXXX-1406 - Refund - Amount: 4260.0 - Transaction id: [protected] - Transaction Successful(CAPTURED) Please note the refund amounts will be credited as per: For payments made through credit card : 5 working days For payments through net banking : 07 to 09 working days For payments through debit card : 15 to 20 working days Please revert for any further clarification. Sincerely, | |||
2 Comments | |||
Comments
Sir I booked my ticket from Chennai to Cuddalore on 24/03/2020 tickets not received to me but payment received to you
Reply
Please cancel our booking reference FMNLA3BQNCPAF and return the amount in my account.
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