[Resolved] Via.com — Money refund for failed transaction | |||||
I have booked bus ticket through via.com. The booking failed but Rs.1181 deducted from my account. My bank account shows transaction is successful and money is credited in billers account. I have contacted several times to via.com, but they are saying they have not received money and my transaction is failed. And my bank is saying the transaction is successful. Please help to get my refund. My email id devkar.[protected]@gmail.com Was this information helpful? | |||||
Jul 23, 2016 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Jun 22, 2016 Via.com / Flightraja Travels Customer Care's response Dear Sir,
We deeply regret for the inconvenience. Kindly share your FMN details to look into the issue and serve you better on this.
Thanks,
Via Care
| |||||
 1 Comment | |||||
Comments
I have booked ticket from via.com on 1 st Aug 2016 on indigo flight from Jaipur to Mumbai PNR EC8EQD for 6 th Aug 2016 but it's been booked for 6 th October 2016 and I did the web check in on 5 th August 2016 and seat was also allotted to me. So I request you to look into this matter regarding web checkin and refund my amt in my account.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
64%
Complaints
488
Pending
19
Resolved
305
+91 80 6781 8181
+91 80 4043 3000 [Corp Office]
Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045