[Resolved] Via.com — Payment has been deducted from my account but no ticket generated | |||||
I have tried 2 time booking for the Flight Ticket for the Go Air flight on the Via.com website but both time even though the payment has been deducted from my ICICI bank account but ticket not got generated, As per the Via.com the bookings FMN1QTBEZDZ and FMN1QTC9DT0 are Incomplete as you have not continued the transaction to make the payment, and the amount has not been captured from your account, so we request you to do the fresh booking. As per the ICICI bank Dear Mr. Kumar, We inform you that the transaction done by you on June 20, 2016 is successful with the below details. Payment ID[protected] Bill reference number 1sjljhrs[protected]ryg8jwnsb Consumer code FLIG[protected]HYZIJZNHH Payment ID[protected] Bill reference number 1byhdoohs[protected]s1gnjosh Consumer code FLIG[protected]R1ZHUSIBS So I have been left like a Doll drum to run between the company to get my money back and hence I looking your help. Regards Rakesh [protected] Was this information helpful? | |||||
Dec 30, 2016 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 Via.com / Flightraja Travels Customer Care's response Dear Sir, We deeply regret for the inconvenience. We have forwarded your issue to the concerned team. They will get back to you at the earliest possible. Thanks, Via Care | |||||
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+91 80 6781 8181
+91 80 4043 3000 [Corp Office]
Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
they sent me the tickets on 05.12.2016