Vibes Healthcare — fraud

Address:

Hyderabad, Telangana

Hi, i and my sister are regular customers of vibes health care and we have purchased an annual package for regular grooming services. We went their to avail our 1st month service on 19th may, 2018. It was already late in the night and they put the offer of full body hair removal laser treatment. We ere confused whether to accept it or not as the amount was very high i, e, 70000 each.
Then they gave us another option to take-up capital float loan which can help us giving a loan of the said amount. We found it quite a good option and opted for the loan option. Also i have paid the 1st installment of rs. 9, 167.00 using my credit card and the rest amount i. E, rs. 62, 223 was loaned. But there was one more concern that i have underwent a surgery last year june. I have notified the same concern to the vibes before accepting the offer but the lady jhansi and the branch manager fatima told that it was not harm in any way. However, next day i went to consult my doctor and he suggest me not to undergo such treatment. The very next day we informed this to vibes and requested to cancel our treatment. Also we agreed to take any other service worth the down-payment we made (Rs. 9, 167.00) and asked them to cancel the loan. (However, capital float will not charge vibes any extra amout for canceling the loan) it's been a month that they haven't turn up. On 29th june, 2018 i have contacted their zonal head named babita to know the update but she purely ignored my messages on whatsapp and then blocked me over their. Today, 2nd july, 2018 the first installment of rs. 7, 778.00 deducted from my account.

I request the forum to help me on this matter. Its been a mental torture for me resulting in hair fall. I am really tensed as the amount really matters to me at this time as am planning to get married and need to save amount for the same.