Vibes Healthcare — refusal to provide refund even after burning my skin.

Address:SHOP NO. 1 HERMES WAVES, Prathamesh Society, Kalyani Nagar, Pune, Maharashtra 411006, Pune, Maharashtra, 411006

I visited vibes kalyani nagar pune on 15th of feb for pre-bridal, i was given a pre-bridal package of 25780 which included 12800 bridal package services and peeling procedure of full hands and half legs and under-arms. On 22nd feb i underwent rica waxing of hands and legs which resulted in burning my left hand and underarms. This happened only 10days before my wedding. I had to go on with the other services as i had already paid. For peeling too i was not given proper information. I received blemishes from bleach as well. After the wedding i refused to go ahead with the peeling procedure and demanded refund which they are not and moreover after being so patient with them they have been behaving so badly and harassing me like anything. I need proper solution and action to be taken immediately else i will file a legal complaint.
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We have been following up since last 10-11 months for payment of 37000/- which is still pending even after regress followup ups and visits at the center. NO revert from manager and accounts person. This is the second time we have been facing this issues.

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