Vibes Healthcare — Worst than a road side saloon

Address:

Bangalore, Karnataka

Please read my review as this will for sure save you from getting cheated... Vibes is the cheapest service saloon i have ever come across. It is worst than the road side parlour i must say. Cheating customers. I went to vibes jp nagar branch in bangalore trust me they are the worst. My friend had a prepaid membership with them and asked me to use the services from her account as she was unable to utilise it due to her pregnancy and then her baby. I booked an o3 facial, aroma manicure, aroma pedicure, loreal hair spa with them. I was given an appointment for 12.30pm. I reached there at 12.10pm they made me sit till 12.45pm and suddenly told me that your facial room is ready. When i stepped inside i was shocked looking at the creams kept in tiny bowls and cleansing milk kept in vibes bottle. As i have always been doing these things on regular basis i had complete knowledge about the procedures and material used. O3 facial kit comes in a single use pack where in all the products used are of o3. O3 facial are of available as per the skin types. When i asked that lady which facial is this? She replied o3. I asked which one in o3? She said whitening. I was surprised that it was not asked to me that which one i would prefer and by their own they decided. I then met another customer care lady who was trying to mislead me by saying that o3 comes in a bulk order that's how they refill in their own bottles. I was more than sure that they were fooling me so i cancelled the appointment for facial and headed towards aroma pedicure and aroma manicure and then the lady at the reception (Asha) comes and tell me that aroma is not available and i had to go for normal one.in which they just had one broken filer which was used one by one by the therapist who were doing it. I mean this is complete nonsense how can a saloon like vibes have just one nail filer? Then i wanted to get the loreal hair spa done and the guy made me sit for 30 mins and after that took me for hair wash and used some random shampoo and told me that it was a herbal shampoo and they use that only. Really a herbal shampoo? Herbal shampoos are never used for color treated hair they don't even know that much? Also loreal has it's own spa shampoo. Btw i was suppose to pay for this separately as they told me it will not be covered under her membership and i was ok with paying the amount. But still they kept fooling me. My hair became thick and dry like a rope after the hairwash with stupid shampoo. I cancelled that too and asked him to apply a serum to my hair as it has gone dry and then this guy comes with a livon serum. Shocked livon serum? I told him not to apply anything to my hair as i always used loreal serum. I asked for chocolate wax they said they don't have they use only normal wax. Vibes please stop fooling customers. You are the biggest cheaters in the market i have ever come across. Vibes is worst than a road side saloon.