Vibes — Slimming Package | |||
I enrolled for a weight loss package in the year 13th Dec 2013 in vibes ( Sadashiva Nagar Bangalore) for weight reduction but unfortunately I was supposed to travel within 2 month for my higher studies to UK, when I told my situation they told me I can come back and use it and not a problem, later in the year 2014 when I had come down for my vacation I visited Vibes again they informed me saying some short circuit problem and the center closed for about 2 weeks, hence I had to go back again. Now 2015 I am back they kept calling me please come down and take the session, until I visit their place they did not inform me about validation expiry nothing but once I started the session they are asking me to revalidate the package asking me to pay 4 thousand to valid my package. I had already pay 15 thousand which I did not use it even for a day and they are asking now to revalidate my package. The staff are too rude and never polite they behave in such a way that as if we are their slave. No one explains what has to be done and what not rules and procedures are never explain neither informed the way it should have been. When I told am going to UK for my studies I want to move my package to beauty section they informed me 40% will be deducted so I hold saying well I will stick to the weight loss program as I never wanted to lose lot of money. Even at that point none of the informed about the validity of the package. Feels like these kind of T&C of cheating customers can happen only in India. Was this information helpful? | |||
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