Videocon — croma fraudulently sell of 2 years extended warranty

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201010

Hi
I have purchase videocon refrigerator from croma on 21/4/2016 also purchased extended warranty cover of 2 years. After 3 month i complaint about dent issue inside the refrigerator, that time they told me to call videocon service centre, so i registered complained gur[protected] to videocon. Videocon service engineers didn't fix by saying that this is due to weather.

After 1 year product is under extended warranty. At the time of purchase executive told me that they provide full body covers.
So i also again register complaint to croma service center, but their team rejected the complaint by saying that they only covers malfunctions under the extended warranty not full body. And also told me that product is rusted from inside due to which dent appeared inside the refrigerator, they don't cover physical damages.

So as they sold me poor product quality with fake commitments
I suggest don't buy products from croma stores. Also don't buy videocon products their service engineers don't know to fix their products.