[Resolved]  Videocon D2H — 6 months free offer stop and cheng my package without notice

Address:Hatipota bajar, Jalpaiguri, West Bengal, 736201

Dear sir

My videocond2h customer id[protected] Name Roshan saha
Mo.[protected]. I am a d2h new customer my d2h ACT date is 15/01/2019 give me offered 6 months popular pack but my package automatic changing by d2h provider without notice missing Sam chennals my package so I was call customer care but no response.
I want give me my old package or old package channels under 6 month's offere so I request halp me
This metar.

Service provaidar wrong information and harej all customers
Trai rules

Thanks
Roshan saha
[protected]
+4 photos
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Aug 6, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Roshan,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Roshan,

We would like to inform you that the information related to TRAI for the package has already been informed by the customer care team. Kindly let us know if you need any further assistance.

Thanks & regards

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