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Videocon D2H — charging more

Dear TRAI,
I am a subscriber of Videocon D2h ID[protected]. I created my channel list by making a phone call to the customer care. As per your direction, NCF charges for 100 channels (25+ 75 other paid channels) is 130₹. But the customer care person is saying -your NCF charge is 179₹.How??? I asked the reason, the replay I got -you have selected channels according to you that's why you are charged 179₹.
I don't know why ..?? Sir you make clear about it...!
Thank You..
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Complaint Status


[Feb 01, 2019] Videocon Industries customer support has been notified about the posted complaint.
Updated by Santlal Meravi Jan 31, 2019 Sir, My total channel count is 100.
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    d2h
    Customer Care Service
    Customer satisfaction rating
    38%
    Complaints
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    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
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    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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