[Resolved] Videocon D2H — Cheating by Videocon D2h

Kalpesh Baraiya

from Ahmedabad, Gujarat

Address:

Bhavnagar, Gujarat, 364002

Dear sir,

I have Upgraded my setup box from SD to HD on 25th March 2016, and at the time of installation of new HD setup box Videocon has provided warranty of one year.

My setup is not working properly since last one week so I have requested Customer Care to resolve my issue.

Now they are saying that since one year is complete we are not responsible for any problem cause in our product.

Am faching problem since last one week that is within warranty period.

Am talking with Mr. Chirag Supervisor in Videocon D2h Customer care and he disconnect my call without any reason and resolving my problem.

Videocon D2h every time doing this kind of Cheating with his all customer.

You are requested to take strict action against Cheating and Fraud of videocon d2h with me and all other Customers.

I have faced this same issue second time.

Requested you to take action as soon as possible.

Customer id: 19268070
Email: acs.[protected]@Gmail.com
Contact: +91 [protected]

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Apr 27, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

Videocon Industries Customer Care's response Dear Kalpesh,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team