Comments
February 15, 2021
in my videocon d2h box error "smart card not paired with box "
I am having trouble with my Videocon D2H box and it says "technical problem issue" and i called customer care they said they are processing something from there end and nothing happened, then they told me that Technician need to visit and charge 200 rupees. If they repeatedly do same thing with other customers like me, it's a big benefit for Videocon and every Indian who has Videocon D2H connection has to pay this amount and think how much amount will they earn. Please help us to stop such thing. My customer ID is 47603743.
Today I called - Videocon Customer care no.[protected] They are very rude and after calling them many times they are giving only one answer that I need to register the complaint after which they will send technician and i have to pay Rs. 200/- for this small issue which is coming just because they have deactivated my account (ID[protected].
If Videocon is doing this with customers then the only option is that we should choose some other reliable service available in the market. They are cheating people like this.
Please see if someone here can help me with this situation.
in my videocon d2h box error "smart card not paired with box "
I am having trouble with my Videocon D2H box and it says "technical problem issue" and i called customer care they said they are processing something from there end and nothing happened, then they told me that Technician need to visit and charge 200 rupees. If they repeatedly do same thing with other customers like me, it's a big benefit for Videocon and every Indian who has Videocon D2H connection has to pay this amount and think how much amount will they earn. Please help us to stop such thing. My customer ID is 47603743.
Today I called - Videocon Customer care no.[protected] They are very rude and after calling them many times they are giving only one answer that I need to register the complaint after which they will send technician and i have to pay Rs. 200/- for this small issue which is coming just because they have deactivated my account (ID[protected].
If Videocon is doing this with customers then the only option is that we should choose some other reliable service available in the market. They are cheating people like this.
Please see if someone here can help me with this situation.
d2h Customer Care's response, Feb 17, 2021
Verified Support
Dear Customer,
Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.
Thanks & regards
Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.
Thanks & regards
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Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.
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RTN 790****865 has been updated in customer id- 247214128.
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