[Resolved]  Videocon D2H — Customer id:[protected] woid: 48944801 dated[protected] still no respone

Address:	Chennai, Tamil Nadu, 600099
Website:	www.videocond2h.com

Dear sir/mam,

This is to bring to your notice that, i have an issue with videocon d2h services due to set top box remote gone faulty.

Basic steps tried from my end by repacing with new battery. Even after that also d2h is not responding due to remote failure.

So i registered this complaint with videocon customer care on 2nd january 2017 and woid number: 48944801. Still my issue is not yet addressed.

Even i wrote a mail to nodal officer. But still no response.

Now i have enough balance at my account and validity recharge was done for 1 year. The same operator is doing new installation within an hour in my city after i contacted the distributor via just dial. But there is no response for my complaint for more than a week.

Because of this issue, our family lose television entertainment these many days.

Still am not getting any update from videocon d2h services/customer service team, i have decided to surrender this irresponsible operator serivces.

Request your help me in surrendering the services and help me to get back my recharge value & d2h investment.

Also requesting you to take necessary action against this lethargic response for consumer complaints.

Expecting your positive and quick response to resolve this case.

Regards,
Karthik m | [protected]