Videocon d2h - Customer Services — d2h services

Address:

110078

For past few months i am several issues with my d2h connections. They remove the channels from my subscription without informing me. Now they have stopped the dvr functions such recording, pause, forward etc. Tried several times to contact customer service but no help received. First of all to reach a customer executive is very difficult. At least takes 10 to 15 tries to get connected and if i get success in connecting i get the response that currently our system is not working please call after sometime. I wrote several mails and response i get is we have sent the technical commands to your set box and the services will be activated in 15 mins. But nothing happens. Nodal team also does not respond
Please let me know what could be the solution and how can i get back money i spend in buying the dvr from d2h.