[Resolved] Videocon D2H — d2h recharge to wrong customer id. | |||
On 5th March 2018, I tried recharging Videocon d2h. It was made to wrong customer id.47036477 instead of[protected]correct one). I request Videocon D2h to resolve this issue and credit the amount back so that i can make a proper recharge and enjoy wonderful perks of Videocon services. Also, find screenshots of the transaction carried out. Details of transaction: Bank Name: Yes Bank Debit card: ********0536 Transaction id: NX[protected] Date and time : 5 March 2018 at around 9.16 pm. Amount: 385/- Transaction on : PhonePe app. Correct id (wanted to recharge): 47036744 Wrong id: 47036477 Regards! Was this information helpful? | |||
Apr 16, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Mar 07, 2018 Videocon Industries Customer Care's response Dear Truptesh, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support Mar 14, 2018 Videocon Industries Customer Care's response Dear Trupesh, We would like to inform you that recharge of Rs. 385/- have already been transferred in your customer ID 47036744 on dated March 7, 2018. Please note that your current account balance is of Rs. 271.92/- as on March 13, 2018 with next recharge date April 3, 2018. Please be informed that any changes in base package or add-on pack will affect the due date. Warm Regards, Videocon d2h Team | |||
Add a Comment | |||
47%
Complaints
3327
Pending
0
Resolved
1436
View all 3327 d2h reviews & complaints
+91 97 8189 7818
+91 91 1569 1156
Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
View all d2h contact information
Post your Comment