[Resolved]  Videocon D2H — d2h service

Address:

522006

My customer id is[protected] and complaint number is[protected] registered in videocon d2h customer care. I am not getting service from 3 days and i complained about it yesterday in their call centre. Their people have promised me to send service engineer in 24 hrs and still no one is cared to call me. Why videocon consistently give worst customer service. If my plan subscription is completed for a month they will not allow a single second and my services will be stopped but why they cannot give the same service when face issues. I get number of calls that your subscription is completed like that but why they are not bothered to lift my call when i call customer care. I think they have the software to not receive the call if it comes from the same ip address more than 2-3 times. Their service is very poor and it’s not one time. They consistently delivered worst service to me. I paid 700/- per month to them from 4 years and now i understand how much big mistake i have done. I have been waiting for fifa world cup from 4 years and they put me in a position to look at sky when their service engineer will knock my door. Will they allow to discount the money for not providing service for 3 days. Clearly no coz they tell it’s their company policy. Atleast they are not bothered to lift my call to ask for when they can send so called service engineer to my home to get the services. They have blocked me to not connect call to customer care. Well done videocon for giving me worst customer service consistently