Videocon D2H — disconnect my connection

Address:

Vill Rawatpur Aung, Barabanki, Uttar Pradesh, 212665

I'm a holder of videocon d2h my connection number is[protected]. The concern is when i do my recharge they discontinued my channels and do active my channels when i requested to them and day after they do again the same. When i connect them again they give me excuse that u will have to wait for 48 hrs, what is # i don't know. If you can do something in favor plz do.
The customer care executive who's there for doing some. They r helpless and don't know his ceo and md name so how can do my help.

Regards
Anurag singh
[protected]