[Resolved]  Videocon D2H — expiry date of my d2h connection

Address:A 1 / 39,, 201005

My id is 67461608 and i am running with 2 connection, yesterday only i recharges with 700/- i. E. 373 for primary connection 318 for mirror for diamond sports pack for the tv and they are not willing to change me due date. My boxes are showing due date for 4/5/2019. It means that they are looting are money. So my subscription is for only 15 days that is not possible and when when calling them they keep me hold and disconnect my call. They are frustrating me. Not solution is provided to me from last.
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Aug 9, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Dear Birbal,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
 
Dear Birbal,

We would like to inform you that we have validated your d2h account and we have not found any error regarding balance mismatch. However, the due date is shown as 11 May 2019.

Thanks & regards

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