[Resolved]  Videocon D2H — false money taken

Address:	LIG 320 A-sector sonagiri, piplani, LIG 320 A-sector sonagiri, piplani, Bhopal, Madhya Pradesh, 462022
Website:	www d2h.com

My videocon d2h services were not running for 4 days so i complained and was told to select a new pack as per trai guidelines. Which i did successfully and i also had sufficient balance in my account. But the services didn't resumed even after 1 day of submitting of request of new pack, the loading screen of videocon d2h would just freeze at 60% loading. Then i had to go to the videocon d2h office myself located in bhopal as the customer care executive never picked up my phone. There they told me to bring the set top box there itself so that they can repair it or as they called 'software update'. After i reached there their were 2-3 people with the same problem i was facing. When i gave my set top box to the staff of that office they fixed it in around 5 minutes and charged rs.200 in cash saying this is for software upgradation charges. When i asked for the receipt they said that my videocon d2h account will be added with a amount of r.200 then deducted for the same for software upgradation charges. I believe this is a scam. I strongly recommend you to take immediate action as soon as possible and refund my hard earned money.