Videocon D2H — Got only about 9 months.

Address:

New Delhi, Delhi

This is for your kind information that I purchased my D2H customer ID no[protected] and recharge the same on dated[protected] for One Year HD Gold package but the date for next recharge appeared in my account is[protected] while I start receiving messages both voice & sms for recharge before[protected] even after repeated complains to customer care, where they assure me that we will rectify the problem. But in order to continue the services I have to recharge the account by Rs110 on[protected] the dealer who provided me the set top box and installed the dish also assured me that your problem will be solved soon but it also yield no results.
I requested to customer care to refund rectify my problem otherwise I have to forward the case to consumer court. Expecting prompt action from your end please.