Videocon D2H — multi room connection reg

Address:Koraput, Odisha, 764020

My Videocon d2h id is 47511825. I requested for multi room connection on 23rd of July 2019. No engineer visited for the said purpose. But the company deducted Rs.419 as the charge without giving connection. I'm disappointed as the request is now cancelled without any intimation. Moreover customer care officers are not talking to me ... Kindly do the needful.
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Videocon Industries customer support has been notified about the posted complaint.
Aug 19, 2019
Updated by Bhupal Chandra Raut
I need my money back and a strong action...
Complaint comments 

Comments

Dear Bhupal,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Bhupal Chandra Raut's [Complaint's author] reply, Aug 23, 2019
Thanks for your quick response. But kindly take quick action as the engineer charged Rs.1000 for new connection... But what about the amount of Rs419 deducted earlier on 23rd of July in the name of connection charge??? Kindly take necessary steps for the refund of the same amount... Thank you.
Dear Bhupal,

Please be assured that our team is already working on your concern. Request you to allow us some time, you will be contacted shortly in this regard.

Thanks & regards
Bhupal Chandra Raut's [Complaint's author] reply, Aug 25, 2019
Thank you Team d2h...
Dear Bhupal,

We would like to inform you that we have credited Rs.413/- in your d2h account against wrong service charges deduction. Kindly let us know if you need any further assistance.

Thanks & regards

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