[Resolved] Videocon D2H — my channels not activated

aneeraj18

from Mumbai, Maharashtra

Address:	Jaunpur, Uttar Pradesh, 222003
Website:	www.d2h.com

Dear trai,

I am a videocon d2h user with customer id 15011653 for last 4 years0. I have moved one city to another. I have recharged my account and chosen the new package. Still, i can see only home channels. I have talked to customer care but no solution. I have complained to their email id'[protected]@d2h.com but no reply. How can i see my subscribed channels?

I request you to intervene & provide resolution. Lodging complaints again & again isn't feasible with videocon d2h. I hope needful action will be initiated from your end & strict action will be taken against videocon d2h.

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Apr 8, 2019

Complaint marked as Resolved

Thanks, customer care Videocon d2h for calling and resolving the issue.

Videocon Industries customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Neeraj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or correct customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h