[Resolved]  Videocon D2H — my pack not activated yet

Address:Jajpur, Odisha, 755026

Dear sir,
I chooseed my pack (D2h) on mar 5th but till now ny pack not activated, i also tried to contact customer service of d2h its not connecting now i am unable to see the selected channel.
I recharged 220. Rupees on yesterday (18th march) but till now it is not showing on my account page is showing 22 rupees available and account also expired on 21th march then what to do know

Please do the needful for me

D2h customer id[protected]

Regards
S k balabantaray
Mob-[protected]
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Mar 20, 2019
Complaint marked as Resolved 
No action taken till now
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sushanta,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h
My video con account is already recharge. But run channal last one week. I am very disappointed trying to contact with Is service center. So pls take strong action about Videocon Dth.
hiralal sahu's reply, Mar 15, 2019
Worlds poorest service of videocon dth. I suffer last year. I my account already recharge but but not any channel. I am try alot of time with dth but sad. I am take 2 to 3 hour. So pls short my problem. Take action against Videocon Dth
d2h Customer Care's response, Mar 22, 2019
Verified Support
Dear Hiralal,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
My name is Pallavi Bharati.I have lost old RTN, so I would like to change it.
cust id is[protected]
Name-Gajanan bharati
Old RTN-[protected]
New RTN-[protected]
d2h Customer Care's response, Mar 23, 2019
Verified Support
Dear Gajanan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
My Customer ID 18906779. I have to change my registered telephone number to new number that is [protected] bcoz my old sim is missing due to which I cannot select my channel
d2h Customer Care's response, Mar 22, 2019
Verified Support
Dear Customer (Jopu),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
d2h Customer Care's response, Mar 26, 2019
Verified Support
Dear Customer (Jopu),

Kindly share the mobile no. which you want to update in your account with your customer ID at [email protected] as we are unable to fetch RTN on this website.

Regards,
Team d2h
I want to change my rtn because number has been gone
d2h Customer Care's response, Mar 22, 2019
Verified Support
Dear Rahul,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please change my videocon registered mobile no. And add new mobile no. is -[protected]

Thanks
d2h Customer Care's response, Mar 23, 2019
Verified Support
Dear Ram,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Dear sir,
Please Change My Registration Mobile No From [protected] To [protected]

Customer ID[protected]
d2h Customer Care's response, Mar 22, 2019
Verified Support
Dear Manoj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please change my registered telephone number. My d2h account no. is[protected]. Old registered mobile number is. [protected].
My new. No.is [protected]. Please change my old registered no. and register the given new number.
d2h Customer Care's response, Mar 22, 2019
Verified Support
Dear Radhika,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

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