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Videocon D2H — no response from d2h since 11/5/19 (cust id[protected]

Address:Cuttack, Odisha, 753001

My first complaint was made on 11/5/19 when after 8 days no signal was mentioned on our tv set. After my complaint both via email to cc and call., their executive said it would be resolved within 48 hours. But after 48 hours they again said that it will take 96 hours. But after so many calls and emails to concerned authority no action have been taken so far.
Today on 21/5/19 again, as usual, i called to cc, their answer was they need another 96 hours to resolve the case.

If anybody can take it forward and resolve the issue. Please help
Customer id[protected]
Videocon d2h
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Comments

Iforgot my id.
My mobile no is [protected].
Mail id [protected]@yahoo.com pls send me id password.
My dth connection was at mahuva distrct Bhavnagar state Gujarat.
Kindly send me my id on my mobile no or my mail address.
Reply
d2h Customer Care's response, May 22, 2019
Verified Support
Dear Trihari,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards
 
 
My id is 73551765. i forget my registered mobile number, please add [protected] in new mobile number,
Reply
d2h Customer Care's response, May 22, 2019
Verified Support
Dear Muthu,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN  New RTN to 566777 or 9212012299
    
Thanks & regards
Dear Girdhar,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Reply
Dear Girdhar,

As per our team update, your signal related issue has been resolved on 28/05/2019. Kindly let us know if you need any further assistance.
 
Thanks & regards
Reply

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