[Resolved]  Videocon D2H — Fraudulent act

Before recharging I created my pack and selected my desired channels and then recharged. After recharging I got to see that the channels are not as per my selection. I am able to see those channels which I never selected and I am not able to see my selected channels. I called up customer care and they activated the selected channels. I asked to remove the unwanted channels which i never selected and they said I am not getting charged for those. In the evening they again stopped some of the channels which I selected and then again I called up customer care and told them the problem. they again activated my channels but decreased the end of subscription date by 2 days. Next day again they stopped some of the channels from my selection and again I called up customer care and got it activated and again they decreased the end of subscription date by 2 days. Every month I have to create my pack but that is useless. They show those channels which were never selected and stop those channels which I selected. So, creating D2H pack is useless and so inefficient customer service who lack information and only tells that this is not part of your pack and for unwanted channels they say it is free even it is showing that it is paid channel.
They have started cheating the customer and looting the money by doing these fraudulent activities by decreasing the subscription date. Every day they stop any of the selected channel and when we call them, they activate it and decrease the end of the subscription date. When I recharged on 1st september they showed the end of the subscription date for 27th september and as I mentioned they stop some of the selected channel and decrease the end of the subscription date by 2 days and now they have made my subscription date to 23rd september. No acknowledgement is provided after selection of channels so that they can say that this channel is not part of your subscription later and can loot the money. I have talked to end number of agents from the customer care and even with their supervisor but all in vein.