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Videocon D2H — overcharged for videocon d2h pack and site down

Number of times i tried logging in to thier website but it always shows site down. I had to choose the pack as per the bew guidelines by TRAI but to me sheer disappointment the website was always shows, "Error connecting to Database" for "502 bad gateway". In addition the pack taken by me is overpriced. I requested a call but no results. please look into
overcharged for videocon d2h pack and site down
overcharged for videocon d2h pack and site down
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Complaint Status


[Feb 01, 2019] Videocon Industries customer support has been notified about the posted complaint.
Updated by Dilipkhat Mar 15, 2019 I have still not received any resolution on the complaint raised.
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    d2h
    Customer Care Service
    Customer satisfaction rating
    38%
    Complaints
    2617
    Pending
    0
    Resolved
    824
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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